Privacy Policy
Table of Contents
Data Collection and Storage
1) Payment Acceptance
Redblack Officials accepts payments in both cryptocurrency and fiat currencies. Users can choose their preferred payment method during the subscription or purchase process.
2) Payment Confirmation via Screenshot
After completing the payment transaction, users are requested to provide a confirmation screenshot, verifying the payment details.
3) Sending Screenshots to Telegram Support
Users are instructed to send the payment confirmation screenshot to the Redblack Officials’ support team via Telegram. This allows the support team to verify the payment and ensure a smooth subscription or service activation process.
Data Retention
Customer data is retained only during active membership. Upon account cancellation, we may retain data in case of a user’s return. Users can request data deletion in compliance with EU law by emailing contact@redblackofficials.com. Verification of identity might be required for security.
Behavioral Data Collection
We collect and store behavioral data, such as IP addresses and page activity, to enhance user experience and service quality.
Data Use
Collected data is used for subscription management, billing, customer service, and improving our services. Redblack Officials commits not to share, sell, or lease personal information, except when mandated by law.
Contact and Communication
We may contact users regarding account issues, marketing offers, or company updates via email, Telegram Support or text. Users can opt-out of marketing communications.
Additional Reasons for Data Collection
We collect personally identifiable information for reasons like customer service, billing, compliance with law enforcement, personalized offers, and promotions.
Policy Amendments
We collect personally identifiable information for reasons like customer service, billing, compliance with law enforcement, personalized offers, and promotions.
Policy Amendments
Our privacy policy might be updated without direct user notification. Users are encouraged to review the policy periodically for updates.
Non-Refundable Policy
- At Redblack Officials, all purchases and subscriptions are considered non-refundable under any circumstances. Once a payment is made for our services, whether in cryptocurrency or fiat, it is non-refundable.
- In exceptional cases where a service disruption or technical issue occurs due to Redblack Officials’ responsibility, users may be eligible for service credits or compensatory measures at the discretion of our support team.
- Our support team is available 24 hours a day to assist with any inquiries. Contact us at contact@redblackofficials.com.
Acceptance of Policies
Using Redblack Officials’ services implies acceptance of our privacy policy and terms of service.
At Redblack Officials, we value user privacy. For any queries or clarifications, contact us at contact@redblackofficials.com. This email is monitored by senior team members, ensuring individual attention.